AI Voice & Predictive Calling
AI that calls, answers, qualifies and connects — outbound and inbound. Built AI-first on a full cloud telephony system your team logs into.
Voice AI • Live Demo
Sarah calling about car finance enquiry
Trusted by leading brands
Trusted by leading brands
See Voice AI in Action
Real-time lead qualification with a natural-sounding conversation that keeps things flowing.
Reach more people from the same list
A predictive dialler with every dial mode you need, then closer-agent routing that warm-transfers qualified prospects straight to your best people.
Predictive dial
Dial ahead of your agents so they spend their time talking to people, not waiting between calls.
Power dial
Steadily push calls to available agents at a controlled, predictable rate.
Preview dial
Let agents review the contact and their history before the call connects.
Manual dial
One-to-one dialling when an agent wants to place a specific call themselves.
Reach more people from the same list
AI voice agents can run outbound conversations that qualify leads and follow your script, with live customer context injected per call — so first contact happens without tying up a human.
Want the dialler to learn each lead's best answer window and time the next attempt automatically? That's the live AI Dial Scheduler — see it on the platform.
Closer-agent routing & warm transfer
When a prospect is qualified, Natta routes them to the right closer and warm-transfers the call with the full conversation context — no cold hand-offs, no repeated questions.
- Closer-agent routing for qualified prospects
- Per-campaign routing: longest-wait, round-robin, or random agent
- Complete conversation history travels with the transfer
No menus. No hold music. No wait times.
A caller dials in, a voice-AI receptionist greets them, understands what they want, and routes them straight to the right department or human agent.
The old way
Press 1, press 2, please hold…
With Natta
A voice-AI receptionist, answering instantly
Inbound queues, team groups and intelligent routing all sit behind the receptionist — so callers reach the right person first time, and your agents only pick up calls meant for them.
Your team logs in and works here
The AI sits on top of a full cloud telephony system — everything your current dialler does, rebuilt AI-first rather than a legacy dialler with AI bolted on.
Human agents log in, take and make calls, and handle everything the AI hands over.
Agent softphone / VoIP login
Agents log in on a softphone or VoIP handset and start taking calls — no extra hardware required.
Inbound queues & groups
Create inbound queues, associate them with teams and user groups, and assign agents to the queues they cover.
Intelligent routing
Get the right person on the right call with skills-based routing — including the IVR-replacement voice-AI receptionist.
Dispositions & scripts
Agents wrap up every call with dispositions, with live in-call scripts and a disposition library you control.
Call recording
Calls are recorded and retrievable, ready for QA, coaching, and compliance review.
Live agent monitoring
A live roster shows who's available, on a call, or paused — with remote pause, resume, and clean logout.
Multi-line & remote agents
Register remote agents with automatic phone provisioning, run multi-line agents, and place people wherever they work.
Trusted by leading brands
Outbound and inbound — handled, AI-first
See AI call, qualify and warm-transfer a lead — and watch a voice-AI receptionist route an inbound caller straight to the right person, no menus, no hold music.